Portrait of Martijn van den Heuvel

AI • Digital Workplace • Technology Operating Models

Making technology feel human, useful, and ready to scale.

I lead AI, digital workplace, and operating model transformation for organizations ready to work differently. My work sits where strategy, communication, governance, and adoption have to become one.

I help global organizations move from ambition to adoption: building the structures, stories, and digital experiences that make AI and technology change work in real life.

Strategic technology leadership Executive communication People-centered change AI governance and enablement

The Work I Lead

From AI policy to everyday behavior.

The real work is not launching tools. It is changing how decisions are made, how people collaborate, and how technology creates measurable value.

01

AI at Scale

Global AI program leadership across governance, compliance, enablement, adoption, and agentic AI. Focused on useful use cases and responsible democratization.

02

Digital Experience

Collaboration platforms, employee experience, service orchestration, laptops, support, and adoption programs that help people work better.

03

Operating Models

Product-based technology models, Agile governance, portfolio leadership, partner management, and performance rhythms that help technology functions scale.

Trusted By

Experience across global brands, scale-ups, and public-impact organizations.

Proof of Scale

Executive work, grounded in adoption.

Global AI Program, governance, enablement, and agentic AI orchestration at Versuni.
60+ platforms SAP cloud transformation across business domains, delivered in 18 months.
150 to 40 FTE Technology operating model redesign focused on scale, clarity, and efficiency.
70,000+ people Global IT communication and change work for Royal Philips.

Selected Transformations

I make complex change understandable enough to move.

Versuni, formerly Philips Domestic Appliances

AI, digital workplace, and technology operating model leadership

Leading AI, digital workplace, technology communications, Agile transformation, and operating model evolution as part of the technology leadership team after the carve-out from Royal Philips.

Royal Philips, LeasePlan, Randstad, PWN, Pon

Digital change consulting

Led strategic communications, stakeholder engagement, digital workplace adoption, and transformation narratives across large and complex organizations.

Leadership Profile

Strong leadership does not need to become distant.

My leadership style is collaborative, inclusive, optimistic, and accountable. I like ambitious transformations, but I care just as much about whether people understand the story, feel invited into the change, and can see how their work gets better.

Zircon described the combination of emotional intelligence, strategic risk-taking, coaching, and innovation as relatively uncommon at senior leadership levels. Recent Gallup results recognized strong employee engagement leadership, consistently scoring significantly above benchmark.

"AI leadership is not about sounding futuristic. It is about making new capabilities useful, governed, and adopted by real people doing real work."

Beyond The Role

Curious by default. Pragmatic when it matters.

I am energized by technology, change management, inclusion and diversity, strength training, and escape rooms. That mix probably says enough: I like systems, people, momentum, and the occasional locked door with a clock running.

Contact

Let’s talk about the work behind the transformation.

LinkedIn